Markus Schott

In my current position at HRS - The Hotel Portal, I lead the Customer Experience Team that consists of multiple UI Designers & UX Researcher-Designer and plays a crucial role in optimizing our digital customer experiences. We have brought our strategy to life by creating intuitive and engaging user experiences across all digital touchpoints. I am responsible for co-creating the digital strategy, in collaboration with leaders in E-commerce, Digital Marketing, and Digital Product.

Fähigkeiten

In my current position at HRS - The Hotel Portal, I lead the Customer Experience Team that consists of multiple UI Designers & UX Researcher-Designer and plays a crucial role in optimizing our digital customer experiences. We have brought our strategy to life by creating intuitive and engaging user experiences across all digital touchpoints. I am responsible for co-creating the digital strategy, in collaboration with leaders in E-commerce, Digital Marketing, and Digital Product.

Privat

In my current position at HRS - The Hotel Portal, I lead the Customer Experience Team that consists of multiple UI Designers & UX Researcher-Designer and plays a crucial role in optimizing our digital customer experiences. We have brought our strategy to life by creating intuitive and engaging user experiences across all digital touchpoints. I am responsible for co-creating the digital strategy, in collaboration with leaders in E-commerce, Digital Marketing, and Digital Product.

HRS - Hotelportal - Köln, Deutschland

Teamlead Customer Experience - UX/UI & CRO B2C

Erfolgreicher Aufbau, Etablierung und Integration eines UX/UI Teams im B2C Bereich zwischen Produkt- und Marketingbereichen. Verantwortung für die gesamte Konzeption, UX/UI, Designsysteme, UX Research sowie Optimierungsstrategie der Webportale sowie der Apps für hrs.de und hotel.de. Mitglied des Management Boards mit direktem reporting an den CPTO und CEO.

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